Frequently Asked Questions
- What is a reasonable response time from a supplier?
- Whats the best way to get all the things I need for my event?
- What do I do if I can't find what I need on Hire Things?
What is a reasonable response time from a supplier?
We would expect that you should hear from a supplier within 24hrs. If after several days you still haven't had a response, you can contact us to follow this up with the supplier or offer an alternative supplier for the requested item.
Whats the best way to get all the things I need for my event?
Search one of the main items you need eg bouncy castles, chairs, bbq's etc. Check the storefront / other listings of the suppliers to see if they hire any other items from your list. If they do get a quote request for an item and add additional items into the dialog box. Ask for a total price including any discounts or special offers. A quote will come back to you for the total price of items available for your dates. You can send out several quotes this way.
What do I do if I can't find what I need on Hire Things?
If you have searched the site and gone through the categories and still can't find the item you are looking for, you can contact us direct at firstname.lastname@example.org to see if we can try to locate the item for you.